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Hotel Màgic Andorra | Andorra La Vella
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FREQUENTLY ASKED QUESTIONS FAQs

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What time can I check-in?

From 3p.m. you can check-in. If you arrive earlier, we can store your suitcases at the reception.

What time do I have to leave the room (check-out)?

The time to check-out and leave the room is until 11 a.m.

Can I leave the room later?

It is possible to check-out later under a surcharge according to the departure time and according to availability

Do you accept pets in your hotel?

Your pet is welcome in our hotel, with a supplement of € 12.54 per day. Restricted access to some areas of the hotel.

Can I connect to Wi-Fi?

Yes, it is available for free throughout the hotel.

Is parking available?

Yes, we have parking with a supplement of € 21 / day, depending on availability upon arrival at the hotel.

What are the hours of the water zone?

You can relax in our relaxation area with jacuzzi, sauna and pool, from 1:00 p.m. to 9:00 p.m.

What are the entry conditions to the water zone?

Admission is € 7.50 per hour from 12 years old. Go to reception to reserve in advance.

What are the rates for children?

They will be considered as babies from 0 to 5 years and children from 6 to 12 years. From the age of 13 it will count as an adult.

Are cots available?

Yes, we have cribs available for free. Request it when you make the reservation. It works under availability.

Can I store my ski?

In winter, if you come to Andorra with the intention of skiing, we have locked lockers to store your snowboard or ski by paying a deposit that will be returned at the end.

In summer we offer you a bicycle storage area with video surveillance, a workshop with tools and a cleaning area.
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